Customer Service & Support

Here at Rome Casino we strive to make our players feel like Roman royalty. That’s why we make customer satisfaction a top priority and we pride ourselves on our excellence when it comes to service and support. Our representatives and technicians are available 24/7 to help you with all of your needs. Contact us via email and receive a response within 24 hours, or talk to someone now via phone or live chat. Feel free to contact us regarding technical support, payment processing, general questions, or feedback 24 hours a day, 7 days a week. We’re always more than happy to help make your experience at Rome Casino the best it can be!

Contact us

  • 24/7 Customer Support: 1-866-463-0291
  • UK Customer Support: +44-808-101-1394
  • Support Fax: (888) 310-2512
  • Email: support@romecasino.com

U.S. support

If you have inquiries about your U.S.-registered real money account, please email us.

We don't send SPAM

Recently RomeCasino.com has become the victim of a Joe Job (description). In an effort to make us look bad and cause us trouble with service providers, a spammer is sending e-mail from various email accounts to thousands or even millions of email addresses supposedly "advertising" our site. Here is a sample of the spam email's content:

Subject: Play with us

Play online jackpots, slots, video poker, classic games.
1000% Welcome Bonus!
www.romecasino.com

24/7 Customer Support: 1-866-463-0291
UK Customer Support: +44-808-101-1394
Support Fax: (888) 310-2512
Email: support@romecasino.com

This is not spam! You are receiving this message because
you are listed in an email database that We have purchased.

Rome Casino has not, does not, and will not send unsolicited SPAM to any email address. It would be detrimental to our business to be listed as spammers and we only send quality email to those who want to receive it.